.:: Goldi's Noted Thoughts ::.
Sometimes I believe all the lies
so I can do the things I should despise.
And everyday I am swayed
by whatever is on my mind.

I hear it all depends on my faith
so I'm feeling precarious.
The only problem I have with these
mysteries is they're so mysterious.

And like a consumer I've been thinkin'
if I could just get a bit more...
More than my fifteen minutes of faith,
Then I'd be secure...

My faith is like shifting sand,
changed by every wave...
My faith is like shifting sand
so I stand on grace...
Stand on grace.

I begged You for some proof
for my Thomas eyes to see.
A slithering staff, a leprous hand,
and lions resting lazily.

A glimpse of Your backside glory
on this soaked altar going ablaze.
But You know I've seen so much,
I explained it away...

My faith is like shifting sand
changed by every wave...
My faith is like shifting sand
so I stand on grace

Waters rose as my doubts reign
My sand castle faith have slipped away
I found myself standing on Your grace
It'd been there all the time

My faith is like shifting sand
changed by every wave...
My faith is like shifting sand
so I stand on grace...
Stand on grace.

Life can seem unbearable at times, but don't let it keep you down. Meditate on God's goodness, talk to Him, and know that He hears you. When life knocks you to your knees, you're in a good position to pray.
Saturday, February 26, 2005
First Call Boo-boo
I will never forget this...

First night of our live calls, and everyone of us is nervous. It's the wee hours of the morning in the Philippines and we're going to speak with people on the other side of the world, where it's broad daylight and the people are busy working.

So there I was, jittery while waiting for the phone to ring my first call, while my coach, a vet rep listened in.

Toot, toot!

Me: Thank you for calling, my name is Goldi, how may I help you?
Customer: Hi. Our T1 service contract is expiring in a week. I need to speak to an Account Representative for renewal.

Me: (Heart beating so fast, while looking at my coach who's telling me what I should say to the customer. "Tell her you'll forward her concern to the proper department and she shall receive a callback from their account rep.") Okay ma'am. I'm going to forward your concern to the proper department so that they can kill...

oh men! I didn't mean to say that! sobrang kabado na talaga ko! My coach was trying so hard to stop herself from laughing, but she can't! Realizing my mistake, I also can hardly prevent myself from laughing, but still I managed to speak since I was not done yet)

... oh, I'm sorry. I mean so they can give you a callback. Is there anything else I can help you with? (I think the reason why I said that is because I was trying so hard to sound American.)

Customer: When will I be expecting the call?
Me: You should receive a call within 24-48 hours.

Customer: Okay then. Thank you very much.
Me: Thank you for calling and have a nice day.

As soon as the caller hang-up, my coach bursted into laughter. While telling our supervisor what she heard from my call, teary-eyed from laughing, she ended her story with a comment, "Pumapatay pala ng customer 'tong si Goldi eh." And everyone in the floor is laughing out loud.

Oh well, it was my first time anyway. :)
posted by goldiqt @ 8:43 PM

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About This Blog
I don't intend this to be my life's chronicles but I might write some of my experiences here. Even so, everything that's written in here are either products of my excessive contemplation, or just plainly, pure boredom. In any case, I still try to write as sensible as possible, for what I really intend to do and I hope is achieved in every writing, is to impart or share some of the things I learn and sometimes, some struggles in life. Don't expect all seriousness in everything in here though.

In short, this blog is my outlet. My noted thoughts and reflections.

About Me

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Name: Goldi

Home: Pasay City, Philippines

Birthday: June 2

Hobbies & Interests: Jesus, music, books, journals, internet, computers, tech stuff, gadgets * sound tripping, singing, playing musical instruments (I know guitar and flute recorder, I just wish I can play them well), watching movie with a tub of popcorn drizzled with melted butter (yum!), reading * observing, pondering, reflecting, learning * laughing or making people laugh (though I'm not good at it) and laugh with them, make people smile, or just listen to their stories. Minsan, trip ko lang din mang-asar =p

About Me: I'm a simple, idealistic but down-to-earth, & friendly person. Quiet most of the time, but friendly enough to have a nice talk (or even a hearty laugh) with anyone. "I myself no longer live, but Christ lives in me. So I live my life in this earthly body by trusting in the Son of God, who loved me and gave himself for me." Galatians 2:20 NLT

Principles I live by:

"Delight yourself in the Lord and He will give you the desires of your heart." -Psalm 37:4

"If people talk negatively about you, live in such a way that no one will believe them."

"God is a God of happy endings. If you're not yet happy, it's not yet the end."

"It's not what we know but what we do that counts." -Our Daily Bread

"It is our choices that show what we truly are, far more than our abilities." -Dumbledore, Harry Potter 2

"Girls should assume that until a guy expresses interest, they're just friends." -J. Harris, Boy Meets Girl

"True love doesn't just wait; it plans." -Boy Meets Girl

"Eros will have naked bodies; friendship naked personalities." -C.S. Lewis

"Ideals are like stars; we will not succeed in touching them with our hands but by following them, as the sea faring man in the ocean, we will reach our destiny." -J. Harris, Boy Meets Girl

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